Who we support

• We provide a single point of access for staff currently employed in a health, care, or emergency service organisation within the Humber and North Yorkshire area.
• We also support students and volunteers who work in health, care and emergency service organisations in the HNY region.
• The Humber and North Yorkshire area consists of: Hull, East Yorkshire, York, North Yorkshire, North Lincolnshire and North East Lincolnshire. 

If you live or work in West Yorkshire you can refer to your local Hub here: https://wystaffwellbeinghub.co.uk/

If you live in the North East, you can refer to your local hub here: https://northeastnorthcumbria.nhs.uk/staff-wellbeing-hub/

Who we cannot support:

There are some referrals that we unfortunately cannot accept. This might be because the referral falls outside of the scope of our service, or it may not be clinically appropriate for us to accept the referral. Referrals we cannot accept include (but are not limited to):

• Staff who do not work in the Humber and North Yorkshire Region
• People who do not work in a health, care, or emergency service organisation (for example teaching staff or prison officers)
• Staff who are already accessing other services (such as a crisis team, or a NHS mental health service)

If you are not sure whether your referral would be appropriate, we always welcome an email or a phone call to discuss eligibility. It may be that our team can signpost you to alternative options for your support.

If you are not eligible to access the service, you are still welcome to access our resources page or our App.

Critical Incident Response Service

The Humber and North Yorkshire (HNY) Resilience Hub Critical Incident Response Service (CIRS) is free, confidential service for all health, care, emergency service and voluntary sector staff and their teams. Health, care, emergency service and voluntary sector staff teams can sometimes encounter events with can potentially be traumatic, and this can have a significant impact on individuals, their team and their life within and outside of work. The HNY Resilience Hub’s CIRS has been set up to support teams or services with the impact of these potentially traumatic incidents.

Teams/Organisational Support

We can also offer group support to your team. This support could be in a variety of forms – we may be able to provide clinical supervision, reflective sessions and problem-solving approaches for your team. Please get in touch with us to find out how we can help